Consumer Reports Says It Can't Recommend the Verizon iPhone Either

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Posted February 25, 2011 at 3:43pm by Shalom Levytam

Consumer Reports has issued a statement on the Verizon iPhone saying that it cannot recommend the device due to compromised performance in low-signal conditions.

As noted earlier, there have not been widespread reports of reception difficulties with the Verizon iPhone 4, and Verizon's network, unlike AT&T's, has received above-average scores from our readers for the reliability of its voice service in the past. (Those scores reflect data gathered before the launch of the Verizon iPhone 4.) But given our findings, we believe the possibility exists for individual users to experience the problem since low signal conditions are unavoidable when using any cell-phone network.

For that reason, we are not including the Verizon iPhone 4 in our list of recommended smart phones, despite its high ranking in our Ratings. Although Apple no longer offers a free case to buyers of the iPhone 4, as it did for a time after the problem was first discovered on the AT&T version, the company has said in the past that it will consider requests for a free case from customers who buy the phone and subsequently experience reception problems.

You can watch their review below...

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SWATFRog - February 26, 2011 at 7:44pm

CR has become a joke. It's gotten to be like a movie critic. If you can't endorse I'm going to buying it. My iPhone 4 is better than any smart phone I've ever had. I have not experience one symptom others complained about. I have experienced AT&T issues but I may be fixing that soon to. I'll keep going to Life Hacker, Cnet, Tech Review and sights like that for my tech news. Sites that don't charge me like CR does by the way. I'll pick up CR when I need advice in a washer and dryer.

Name - February 25, 2011 at 6:21pm

Next commercial for AT&T..

John - February 25, 2011 at 5:40pm

"I've tested every smartphone available in the U.S. market" Can you explain how you achieved this please?

AB - February 25, 2011 at 5:54pm

If you tested every smart phone in the US market. So on avage that's 15 smart phones per provider, 4 major providers equals 60 phones. At 400 a phone that's $24,000 total. Wow you must have alot of cash.

Guest - February 25, 2011 at 7:10pm

I meant to say "my team and I". I own a company which sells both, GSM and CDMA smartphones in the U.S. and internationally. We go through and test dozens of phones monthly. I also go off of my customer's feedback. I'm not saying that Android is terrible or anything but as of this moment it's way less desirable by an average consumer due to its issues and overall usability problems.

John - February 25, 2011 at 8:18pm

Can you link us to your findings? Is there a web site we can see your reviews and results on? I'm very interested.

Guest - February 25, 2011 at 8:32pm

Nope, sorry. Those aren't for public use and we're not in business of writing reviews. There is plenty of information on the internet.

Andrew - February 25, 2011 at 4:02pm

Wow ... It's official. Is there an app for this?! Major fail on apple again... Smdh.