Apple TV vs. Google TV vs. Boxee vs. Roku By Troubleshooting Requests

Here's a look at the Apple TV, Google TV, Boxee, and Roku media players by troubleshooting requests, courtesy of FixYa.

The stats show what manufacturers need to work on to improve their products. Notably, Google TV really needs more content...


Take a look below....

[via BusinessInsider]


Google TV: 7,886 troubleshooting requests.
1. Blocked content (i.e. Hulu, Viacom, NBC, ABC) – 55%
2. Difficulty connecting with home theatre system – 20%
3. Cannot record content – 15%
4. User interface is confusing – 5%
5. Other – 5%

Apple TV: 6,762 troubleshooting requests.
1. Trouble connecting to iTunes – 40%
2. No sound from iTunes movies – 20%
3. Will not play music unless TV screen is on – 15%
4. Trouble using the iPhone as a remote – 10%
5. Other – 15%

Boxee: 5,482 troubleshooting requests.
1. Firmware update freezes – 30%
2. Audio drops – 25%
3. No Flash update – 20%
4. Browser crash – 15%
5. Other – 10%

Roku (most recent model): 3,456 troubleshooting requests.
1. Will not connect to Internet – 35%
2. Sound does not work – 15%
3. Game remote does not work – 15%
4. Cannot record content – 10%
5. Other – 25%