Apple Launches Graphics Card Replacement Program for Select Mid-2011 iMacs

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Posted August 17, 2013 at 1:06am by Shalom Levytam

Apple has launched a replacement program for the graphics card used in some mid-2011 iMacs, reports 9to5Mac.

Apple has determined that some AMD Radeon HD 6970M video cards used in 27-inch iMac computers with 3.1GHz quad-core Intel Core i5 or 3.4GHz quad-core Intel Core i7 processors may fail, causing the computer’s display to appear distorted, white or blue with vertical lines, or to turn black. iMac computers with affected video cards were sold between May 2011 and October 2012.

The last four characters of the serial number must contain one of the following groups (for example, xxxxxxxxDHJQ):
● DHJQ, DHJW, DL8Q, DNGH, DNJ9, or DMW8
● DPM1, DPM2, DPNV, DNY0, DRVP, DY6F, F610

You can see the graphics issue demonstrated in the video below. If you have one of the specified Macs, Apple will replace the AMD graphics card free of charge for three years from the computer's purchase date. If you've already replaced the card at your own expense you may be eligible for a refund.

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iJobs - August 19, 2013 at 4:13am

That's really Apple officially program? Cause I can't find it at Apple support webpage.

Hijglander - August 17, 2013 at 5:21am

iMac was still under warranty when the gpu failed and needed replacing.

Jakracker - August 27, 2013 at 11:00am

- December 04, 2011 12:54 AMIf you want your iPhone to last for two years has been quality, a stnrog case that the iPhone is a great quality to help protect the antennas on your iPhone.

Hijglander - August 17, 2013 at 5:16am

Mine already got replaced twice at the beginning of this year..

tommyy - August 17, 2013 at 1:33am

Apple arranges compensation with AMD.

justabrake - August 17, 2013 at 1:24am

Who's paying for this AMD or Apple