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Class Action Lawsuit Filed Against Apple Over Faulty 27-Inch iMac Display

Class Action Lawsuit Filed Against Apple Over Faulty 27-Inch iMac Display

Posted October 31, 2013 at 12:57am by iClarified
Idaho music teacher Corbin Rasmussen has filed a class action lawsuit against Apple alleging the company failed to address problem with the displays in its 27-inch iMac.

Rasmussen paid $2,259 for a 27-inch iMac whose screen went partially dark after 18 months of use. The repair was estimated to cost $500 since it arose after the product's one year warranty had expired. Rasmussen asserts that despite Apple's claims that the device is "designed for a long productive life", it was plagued with numerous issues.

The complaint reads:


"Despite Apple's representations, the late-2009 27-inch iMac was plagued with so many display problems that TechCrunch, a technology news website, renamed the computer "iLemon". One such problem was a screen defect that caused one half of the 27-inch iMac's display to dim or darken. Although Apple received several hundred or thousand complaints about this particular defect online, through its Apple Care customer service, and through authorized Apple technicians, Apple remain silent. In 2011, Apple released upgrade iMacs with new faster processor and graphics cards but, despite the known issues with the display, continued to manufacturer the iMac with the same defective display. Although Apple was aware it had a serious quality control issue with the 27-inch iMac display, Apple continued to heavily market the iMac as a superior quality desktop computer, ideal for consumers who use their desktops to watch television, movies and/or to edit videos and photographs."

"Apple refuses to acknowledge the display dimming defect and has left many consumers to either foot the bill for costly display replacements or with iMacs with severely dimished functionality."

The class action suit looks to represent customers nationwide who purchased a 27-inch model iMac with a LG LED-backlit display on or before November 30, 2012.

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Comments (8)
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Mr Anthony Cotton
Mr Anthony Cotton - August 8, 2014 at 2:21pm
I had a faulty iMac,and Apple made my nerves that bad I told my doctor. He replied get an Advocate they represent you,and they took over the case for me. To cut a long story short I got a refund of £1,213 I will not be touching another iMac has long as I live. Then I decided to buy the Mac Mini but,that`s got a fault to,but at least Apple has admitted it this time. I couldn`t give two hoots who makes the computer I just want a computer that works. Apple doesn`t care about you has I found out.
gamerscul9870
gamerscul9870 - August 8, 2014 at 2:40pm
That's what I'm here for. Apple a day keeps the doctor away. I prefer MacBooks over iMac. I use that like a desktop and carry it with me.
gamerscul9870
gamerscul9870 - December 21, 2013 at 12:38pm
Old crap you mean?
James Bond
James Bond - October 31, 2013 at 5:54am
Same old story with my 27 inch Apple Display monitor. I wish this crazy guy best of luck fighting against the Goliath. And when you think you pay that much money and Apple blames a humidity in your house instead of refusing to acknowledge that's a manufacturer's fault. Do it for England, James!
Ricardo Montalvo
Ricardo Montalvo - October 31, 2013 at 4:09am
How do I know if mine has the LG LED-backlit display? I had a recall for a hard drive which I payed few hundreds for it and apple reimburse me that money and now this. ATI Radeon HD 4670: Chipset Model: ATI Radeon HD 4670 Type: GPU Bus: PCIe PCIe Lane Width: x16 VRAM (Total): 256 MB Vendor: ATI (0x1002) Device ID: 0x9488 Revision ID: 0x0000 ROM Revision: 113-B8030F-260 EFI Driver Version: 01.00.383 Displays: iMac: Display Type: LCD Resolution: 2560 x 1440 Pixel Depth: 32-Bit Color (ARGB8888) Main Display: Yes Mirror: Off Online: Yes Built-In: Yes Connection Type: DisplayPort
tommyy
tommyy - October 31, 2013 at 3:14am
you need to get applecare before warranty expired.
Mike Power
Mike Power - October 31, 2013 at 2:27am
about time, we've been fool againnnnnn!!!
gamerscul9870
gamerscul9870 - October 31, 2013 at 3:25am
It's not about time, time for a new version of the new mac mentioned earlier to be released!
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