June 28, 2022
iOS 9.3 Bug Prevents Some Users From Clicking Links

iOS 9.3 Bug Prevents Some Users From Clicking Links

Posted March 28, 2016 at 4:39pm by iClarified · 13954 views
Following the launch of iOS 9.3 some users are experiencing a bug which prevents them from opening links.

On Apple's discussion forums, user mizmantha describes the problem:

HELP! The Safari on my fairly new iphone 6s has gone haywire. Safari opens fine, and if you type in a direct URL, it will go to the website just fine. However, if i attempt to search any subject it will pull up the pages of websites, but will not allow me to connect to any of the links and when I select a link it then freezes and crashes safari. Additionally, if i try to open any weblink imbedded in an email, it again freezes and crashes both mail AND Safari. SO FUN!

The problem stretches to Messages and other apps as well. The Google Chrome browser is only able to open links if you choose to open them in a new tab.

Temporarily turning off Javascript appears to better the situation but is not a long term fix. Another possible solution is a clean restore to iOS 9.3 without restoring from backup.

lotuseve110 writes, After 2 hours at the Genius bar, 2 full reset and restores (which did not resolve the issue) and 3 layers of escalation later, the last recommendation was to do a full reset and SET UP THE DEVICE AS NEW. This is not a fix, this is a "we don't know what's wrong and don't want to look into it so just start over with a new phone."

Are you experiencing this problem with iOS 9.3? Let us know in the comments...

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iOS 9.3 Bug Prevents Some Users From Clicking Links
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David - March 31, 2016 at 9:00am
Same issue here... Any updates?
Gavin - March 31, 2016 at 7:16pm
Update now released to fix
manos - March 30, 2016 at 1:29pm
Clean restore will fix the problem....at least for me.
dagi - March 30, 2016 at 6:54am
try to us use BING :) not Google
clown - March 30, 2016 at 6:26am
They probably wont them to release the jb, so they can block key functions from working correct unless you update the device.
81 More Comments
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