iTunes Store Facing Outage, Preventing Some Users From Making Purchases [Update]

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Posted August 7, 2013 at 4:51pm by iClarified Staff

Many users, including us, have been unable to make purchases from the iTunes Store, running into the "Cannot connect to iTunes Store" message.

Apple's own system status page does point to an iTunes store issue, claiming 'some users' are affected. The page also says App Store should be running normal, while others have had mixed results. The issue reportedly started occurring around 11:30am EST

Are you experiencing any issues making purchases on iTunes store or the App Store? Let us know in the comments below.

Update: Apple is reporting that this issue extends to App Store, iBooks Store, Mac App Store, iTunes Match, and iCloud Backup...

Update 2: Apple is reporting that all issues are now resolved...

Update 3: Now FaceTime is down for some, according to the System Status page.

iTunes Store Facing Outage, Preventing Some Users From Making Purchases [Update]

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Jenn - September 6, 2013 at 10:04am

In Australia, I updated, restarted, erased, everything. I decided to log out of my iTunes account. That was my mistake. Now I cannot log back in! This. Is. Killing. Meh

Junior - September 2, 2013 at 2:27pm

Cannot connect to iTunes on either ipad or iPhone when n trying to buy apps.annoying as heck. In Kentucky.

Kenny Lim - August 31, 2013 at 2:50pm

Cannot connect to ITunes in my 4S. Damn so frustrating.

Ana Cristina Otopeanu - August 27, 2013 at 4:33pm

Same problem: "cannot connect to iTunes Store"

Andrew Halliwell - August 27, 2013 at 3:31pm

Same here, iPod touch, cannot connect to iTunes Store

Ashley - August 27, 2013 at 2:57pm

"can not connect to iTunes store" very frustrating....

Fami - August 22, 2013 at 2:16pm

Im having this issue. Cannot connect to apple store.

Andres - August 20, 2013 at 3:57pm

ALL DONE :D

Cedric - August 20, 2013 at 2:49pm

Says "cannot connect to itunes store" and nothing else when I try to add an app...hope this doesn't happen often

clb - August 20, 2013 at 2:14am

Still cannot connect, keep getting the error "cannot connect...." Says to check my settings????

Nangoat16 - August 18, 2013 at 6:01am

I cannot get on the iTunes App Store through the iPad. Cannot make in app purchases!! This sucks!!

purplemaize - August 9, 2013 at 4:40am

What most people do is use the same password for everything and don't change their password every 3 to 6 months like their suppose too. Be smart and change it. It has to be atleast 16 letters, with symbols and numbers long. In order to be a strong password. And don't keep the same password for every site because that is stupid.

Andres - August 8, 2013 at 10:02pm

Yesterday, i was playing clash of clans. I tried to buy an in-app purchase, and it didnt stop asking for the password, still in this day, it keeps asking for it!

purplemaize - August 8, 2013 at 8:05pm

I had no problems yesterday with my 4S over the Air downloading apps and updating 4 of them. Even my beta testing went smoothly.

Robert McClin - August 8, 2013 at 4:13pm

Down again in Orlando,FL

Mohamed - August 8, 2013 at 3:53pm

Yeah form morning i was unable to update my ipad.. thought it was internet problem....

Kevin Hull - August 7, 2013 at 10:08pm

Working again now in Oakham UK

Jerry - August 7, 2013 at 8:36pm

NY not working

Daniel - August 7, 2013 at 7:43pm

Just change the DNS numbers to 8.8.8.8 this works for me in UK iPhone 5 and iPad 4. I hope this works for everyone. Greetings. PS: I was waiting since 10am to 7pm to update my apps.