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AT&T Posts Video Explaining Network Issues

AT&T Posts Video Explaining Network Issues

Posted September 5, 2009 at 11:31am by iClarified
AT&T has posted a video in response to many complains over its network issues. iPhone users especially have been upset over the poor network quality and lack of MMS and Tethering on their devices.

We've been working for months to prepare the radio access controllers in our network to support this launch. That means calibrating base stations all over the country, and frankly that's a very time-consuming process. MMS for the iPhone will be coming on September 25th. We wanted to make sure that when MMS for the iPhone launches, the experience was great. We wanted to get it right.

The bottom line is this: we have heard you. We are on it. And we will use this hard-won experience to lead the industry into the future.



AT&T Posts Video Explaining Network Issues
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Comments (5)
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ericidle
ericidle - September 7, 2009 at 6:03am
Rediculous, AT&T are holding back the US, the rest of the world has been able to send MMS for years and I recal only four years ago the phones used in the US was ancient compared to those available in Europe. They have caught up since then but the infrastucture is way behind which is crazy. Why didnt they invest in a decent infrasruture when they intoduced GSM phones. it beggars belief that the largest phone operator treats there customer this way
Insaneweb
Insaneweb - September 6, 2009 at 3:49am
U don't get a **** about radiowaves and cellular networking don't you.... It's been more than 20 years that GSM networks work on 850Mhz and it works just fine... for your knowledge 3G networks were initially based on 1600-1800Mhz and until now all around the world and especially in the USA and Europe from what i know (i am from Europe) there is no 3G network using the 850Mhz band... it's a very new thing it wasn't possible for 3G to go on 850Mhz before. U must know that the higher the frequency the harder it becomes for waves to pass obstacles like walls, buildings etc... No talking about trees because there still ain't no wave i know of that can perfectly pass through a tree... So using the 850Mhz band is a very new, revolutionary and positive thing and it's gonna have an excellent impact on signal strenght especially inside building... i wish Vodafone goes 850Mhz 3G here in Italy !!! Quit talking BS when u don't know what u're talking about ! Cheers
Joe
Joe - September 5, 2009 at 2:38pm
I agree! we should ask this actor what company he use for mobile. my friend who does not use a smartphone on AT&T also gets dropped calls all the time.
anonmuz
anonmuz - September 5, 2009 at 3:31pm
That's what I've been telling people. Everytime AT&T let's a new feature become active they act like they're doing you a favor and like it's never been seen or done before. They do it every year to sell more phones, this big deal about mms is just to sell more phones and the video messaging that hasn't happened yet I bet they wait for the next model to allow that feature. I hope Apple leaves AT&T next summer.
Jay
Jay - September 6, 2009 at 7:47am
There is a hot chick. She works at the att store here. She's smoking hot. So hot that her iphone overheated in her bra strap and exploded. Apple investigated her.
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