A Chinese Consumer Group wants Apple to provide information about the slowing down of older iPhones following iOS updates, demanding a reply before Friday, according to state news agency Xinhua via Reuters.
The Shanghai Consumer Council says it's responding to consumers complaining that their devices became slow after upgrading to iOS 10.2.1. The group received 2,615 complaints about Apple products in 2017 compared with 964 in 2015.
In a letter to Apple on Monday, the council requested an explanation for the slow-down and information about what Apple planned to do to rectify the problem, Xinhua reported.
Apple recently launched a $29 battery replacement program after admitting that it been secretly slowing down devices as their batteries aged. As expected, the program has put a strain on supply with battery replacements for the iPhone 6 Plus not available until March/April. The company is facing investigation from consumer groups and politicians in various countries and will have to defend against at least 45 class action lawsuits which have been filed over the past month.
If you need a replacement iPhone 6 Plus battery immediately, you can purchase one for $13.49; however, you'll need to perform the replacement yourself. We've also posted links to replacement batteries for each iPhone below for those who want the performance boost of a new battery but can't have Apple perform the replacement (ie jailbreakers or those not near an Apple Store).
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Comments (4)
Comments are closed for this article.
0
Akhush - January 17, 2018 at 11:17am
I proved that the IOS upgrade to 10.3.x on iPhone 5 causes the battery to last no longer than 1 day.
I simply downgraded from 10.3.3 to 10.2.1 and found that I now have at least 2 days of battery use, whereas previously on IOS 10.3.3 it was either drained or near that by the end of the day.
0
D4xM4Nx - January 17, 2018 at 7:47am
Good luck, Apple! You're gonna need it... they're hiding the fact that starting with the iPhone 6, something went wrong, maybe a design malfunction and the battery gate is been used as an excuse to avoid it. The brand damage they get will greatly depend on how they handle all this slowdown fiasco.
0
Ken - January 17, 2018 at 8:56am
They’ll be fine; Samsung overcame exploding phones after all.
0
wonderly - January 16, 2018 at 5:29pm
I wonder if battery degradation is the only variable Apple looks at to slow iPhones...
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