July 16, 2024
How to Forward Calls on iPhone [Video]

How to Forward Calls on iPhone [Video]

Posted February 29, 2024 at 11:33pm by iClarified
Instantly learn how to forward calls on iPhone. This article provides easy-to-follow instructions for turning on call forwarding, whether you're using the default phone settings or need guidance for your specific carrier. Rest assured, a quick setup is ahead.


● Call forwarding on iPhone is a built-in feature that allows users to divert incoming calls to another number, with setup varying by carrier and specific codes provided for AT&T, Verizon, and T-Mobile users.

● Conditional Call Forwarding enables calls to be diverted when the iPhone is busy or not answered after a certain number of rings, which is useful for ensuring important calls are not missed when the user is unavailable.

● Call forwarding is a network-level feature that doesn't use data from the user's data plan and doesn't affect cellular network usage, but VoIP services used in responding to forwarded calls may consume data unless connected to Wi-Fi.


Wondering how to keep incoming calls within reach when unable to answer your iPhone? Your solution lies in setting up call forwarding. Enabling this feature allows your mobile phone to divert calls to another number, ensuring you stay in the loop. If you're using iOS 13 or later, the process is conveniently integrated into your phone settings. Simply follow these steps:

Step One

Tap to launch the Settings app from your Home screen.
How to Forward Calls on iPhone [Video]How to Forward Calls on iPhone [Video]

Step Two

Tap the Phone icon from the Settings menu.
How to Forward Calls on iPhone [Video]

Step Three

Select Call Forwarding from the Phone menu.
How to Forward Calls on iPhone [Video]

Step Four

Toggle the Call Forwarding switch to the ON position.
How to Forward Calls on iPhone [Video]

Step Five
Tap Forward To, then enter the phone number where you'd like your calls forwarded. Press the back arrow at the top left of your screen to save your changes.
How to Forward Calls on iPhone [Video]How to Forward Calls on iPhone [Video]

It's that straightforward – your incoming calls will now be seamlessly redirected.
How to Forward Calls on iPhone [Video]

Step Six
Confirm call forwarding is active by swiping down from the top right of your screen to open Control Center. Check to make sure the call forwarding icon is in your status bar.
How to Forward Calls on iPhone [Video]

Depending on your cellular service provider, the steps to forward calls can vary. We will break down the process by carrier, providing detailed instructions for seamless call forwarding, regardless of your service provider.

Call Forwarding for AT&T Users

For AT&T customers, the ability to forward calls is readily accessible. Here's how to do it:

1. Dial *21*.
2. Then enter 1 and the 10-digit phone number you wish your calls to be forwarded to.
3. Press #.
4. You'll hear a confirmation tone signaling that call forwarding is enabled.

To deactivate the feature, just dial #21#. This is a swift and straightforward method to control your incoming calls without needing to navigate through iPhone settings.

Call Forwarding for Verizon Users

Verizon users can manage their calls effortlessly with a few taps. Here are some useful codes:

● To enable call forwarding, dial 72 and follow it with the number you want to forward calls to.
● To turn off the forwarding feature, dial 73 to bring your calls back to your Verizon line.
● If you need a conditional touch, where calls forward only when you're on another line or don't answer, *71 is your go-to code.

For comprehensive instructions, refer to Verizon support.

How to Forward Calls on iPhone [Video]How to Forward Calls on iPhone [Video]

Call Forwarding for T-Mobile Users

T-Mobile users will find setting up call forwarding to be straightforward. Simply enter **21* followed by your desired forwarding number, then end with a #. When you're ready to revert to normal, dial ##21# to disable the feature. T-Mobile's self-service short codes provide additional assistance if needed.

Dual SIM iPhones: Managing Call Forwarding

Concerned about managing call forwarding on a dual SIM iPhone? Don't be. You can manage this feature for each line individually within your device's settings. Here's how:

1. Go to 'Settings' > 'Phone' > 'Call Forwarding'.
2. Select the line you intend to set up.
3. With the toggle switched on, enter the phone number for your forwarded calls.

This level of customization ensures that no matter which line a call comes in on, it can be forwarded according to your preferences, even if it's on the same line.

Forwarding Calls Based on Busy Signal or No Answer

Ever been in a situation where you can't answer the phone but still want to ensure you don't miss that call? Conditional Call Forwarding has got you covered. This feature, sometimes known as 'No Answer/Busy Transfer', smartly directs calls to another number when your iPhone is engaged or remains unanswered after a set number of rings. It's the perfect solution for when you're already on a call or can't get to your phone in time.

Note that the process of activating Conditional Call Forwarding may differ between carriers, so ensure to check with them for detailed information on availability and how to set up call forwarding.

Data Connection and Cellular Network Considerations

Worried about call forwarding consuming your data plan or impacting your cellular network usage? You can relax. Call forwarding is a carrier-level feature that doesn't hinge on your data connection. The process is entirely handled by your carrier's network, so your mobile calls get redirected without tapping into your data. And since the call doesn't reach your phone before being rerouted, your cellular network usage remains unaffected by forwarding enabled.

Yet, bear in mind that if you respond to a forwarded call via a VoIP service or app, it will utilize a data connection unless you're connected to Wi-Fi.

Troubleshooting Call Forwarding Issues

At times, even the smoothest features encounter obstacles. If you find yourself struggling with the call forwarding feature, don't fret. There are several troubleshooting steps you can take, such as tap call forwarding, to get your calls flowing smoothly once again.

From tackling carrier restrictions and activation hiccups to disabling forwarding when necessary, we have the solutions for you.

Carrier Restrictions and GSM Network Limitations

It's important to realize that different network types and carriers manage call forwarding in diverse ways. If you're on a GSM network, you're likely to have call forwarding and call waiting features readily available through your iPhone's settings. However, CDMA network users may need to contact their carrier for enabling these features.

Additionally, if you're on an MVNO such as Cricket or Metro, expect an experience akin to the parent GSM networks they operate under. Be mindful of international roaming scenarios, as forwarding to a number that's abroad could incur additional charges. And remember, not all carriers support Conditional Call Forwarding, so it's always wise to verify with them first.

Addressing Call Forwarding Activation Issues

If you've enabled call forwarding yet don't see the phone icon with an arrow on your iPhone's screen, it signals a need for troubleshooting. Start with the basics: try restarting your iPhone. This simple action can often clear up any hiccups and get forwarding back on track. If you're using a VPN, consider disabling it temporarily, as it might be interfering with the activation process.

If these steps fail to resolve the issue, switching Airplane Mode on and off might help re-establish a clear network connection.

Disabling Call Forwarding When Needed

There could be instances when you wish to revert call routing back to your iPhone. Disabling call forwarding can be as simple as flipping a switch in the Settings app, under the 'Phone' section. But if you've activated forwarding through a dial code, you'll need to enter a specific code like *73 or ##21# to turn it off.

Ensure to check for a confirmation message or symbol to confirm that forwarding has been disabled. If all else fails, a call to your carrier will ensure that the service is completely turned off.


As we wrap up this guide, you're now equipped with the knowledge to set up call forwarding on your iPhone, regardless of your carrier. Whether you're managing personal or professional calls, redirecting them to where you can be reached is now within your grasp. From the simple activation process to tackling any troubleshooting issues, you have the power to stay connected, effortlessly.

Frequently Asked Questions

Can I forward my calls to another number on iPhone?

Yes, you can easily forward your calls to another number on your iPhone by following these steps: Open Settings, then go to Phone, select Call Forwarding, turn it on, and enter the number you want to forward your calls to.

How do I forward calls on my iPhone using * 72?

To forward calls on your iPhone using *72, dial *72 followed by the phone number you want calls forwarded to, and listen for confirmation of call forwarding.

Will enabling call forwarding use up data from my plan?

Enabling call forwarding will not use up data from your plan. This feature is handled at the carrier level and does not impact your data connection or cellular network usage.

Can I set up call forwarding on my iPhone if I have a dual SIM?

Yes, you can set up call forwarding for each line individually on dual SIM iPhones by navigating to 'Settings' > 'Phone' > 'Call Forwarding' and choosing the line you want to configure.

How can I disable call forwarding on my iPhone?

You can disable call forwarding on your iPhone by using the toggle in the Phone settings or by dialing a specific deactivation code depending on your carrier.
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