June 24, 2024
iPhone 4 Orders Getting Cancelled

iPhone 4 Orders Getting Cancelled

Posted June 19, 2010 at 8:17pm by iClarified
DutchPortuguese (Brazil)
An increasing number of customers are reporting that Apple is canceling their iPhone 4 pre-orders, according to a MacRumors forum post.

The customers are getting cancellation notices with very little explanation. Currently, users are speculating that AT&T could not complete authorization for the iPhone purchase. We would advise you to check your order status at www.apple.com/orderstatus

Has your iPhone order been canceled yet?

Dear Customer,

We were unable to complete the authorization process for your iPhone
order. As a result, we had to cancel your iPhone order. To complete the
purchase of your iPhone, please visit an Apple Retail Store or an AT&T
company-owned retail store.

To locate an Apple Retail Store near you, please visit

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iPhone 4 Orders Getting Cancelled
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Comments (14)
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Alex - June 20, 2010 at 11:17pm
I got my tracking number from the Apple store: We are pleased to inform you that your iPhone has shipped. Please check below for your confirmed delivery date. If you ordered more than one item, they may ship separately. - The Apple Store Estimated delivery: Jun 24, 2010 by 4:30 PM And oh yeah, mine shipped from Shenzhen, CN directly so it's fresh off the assembly line. Mmmmm... I love the smell of fresh iPhone in the morning :)
AJ - June 20, 2010 at 1:01pm
If an upgrade, an order from Apple should list your PRESENT plan in the order and state "Custom configuration". If not it MAY get canceled as they were unable to confirm with AT&T.
Muzstng - June 20, 2010 at 2:15am
I just got an email from Apple my Iphone has been shipped by FedEx to be delivered June 24 by 4:30!!!!!
Michael C
Michael C - June 20, 2010 at 12:40am
I got a tracking number oh yeah!!!!
Michael C
Michael C - June 20, 2010 at 12:50am
Update. Fed EX. Delivery by 4:30 pm. What happened to 10:30 like last year
marioso - June 19, 2010 at 11:23pm
I ordered two separate iPhone 4 from Apple.com. Both orders were processed and got a confirmation Email. Order said it was ready to be delivered by the 24th. Now I received two emails one for each order saying the Order was cancelled and that I should contact the nearest Apple or ATT store to clarify this issue.. No I've sent confirmation emails to the nearest Apple store so I can get this resolved by the 24th. I "should" get a call from management... WTF!!
iDood - June 19, 2010 at 11:23pm
about the pre-orders from Best Buy. I hope mine still on order.
Jeff - June 19, 2010 at 11:27pm
I Ordered from Radio Shack Local to me here. Hope mine is still good. NOT so sure this is an Apple issue, and would think More AT&T "AGAIN"!....
Dan - June 19, 2010 at 10:09pm
I ordered two iPhone 4 from AT&T withing half hour of each order. Both orders were processed the next day and I received an email about my second order that it was cancelled. I called AT&T and they oppologized for that and said that cancelation email was sent to some but the order is still active. Both of my orders are showing "in progress" I'm hoping to get it as soon as possible
Andrew - June 19, 2010 at 9:57pm
I just checked at ATT wireless.net and it shows "IN PROGRESS" . The key shows that its still in the warehouse being process. Is it maybe those that ordered through APPLE's site versus AT&T?
Me2010 - June 19, 2010 at 8:25pm
I guess its safe to say I'm glad I went into an AT&T store to get mine preordered lol
Jason - June 19, 2010 at 8:36pm
You and me both!!
gb - June 19, 2010 at 9:36pm
LOL, how can AT&T be sooo bad for sooo long, and still have exclusive rights to the iphone! lol BURN!
Madcow - June 19, 2010 at 9:57pm
Cause AT&T didn't cancel any preorders... Oh wait they sure did. They also pushed back delivery dates for many. My apple order is prepared for shipment. Nice
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