Matte Black iPhone 7 Owners Complain of Chipped Paint [Photos]

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Posted February 10, 2017 at 9:38pm by Shalom Levytam

A growing number of users are complaining about the paint on their matte black iPhone 7 chipping.

In a thread on Apple's support forums, user Phirsisch writes:

The paint at the back of the iPhone started to chip off very heavily. First there were some bubbles building up and then when I put the iPhone on a table the paint chipped off completely. I was at an Apple Store complaining about it but they didn't know how to classify my case so I didn't get a new phone for free. But the Apple Support hotline helped me out and asked me to send pictures of my phone. These pictures now have been sent to the engineers in California and I'm waiting for feedback...

A number of users have begun posting photos of their chipped iPhones. It appears as though the bottom speaker grille area, edges, and back are the most common locations paint chipping occurs. For now, Apple is refusing to repair devices under warranty as it is being categorized as cosmetic damage.

Does your matte black iPhone 7 have any paint chips? Let us know in the comments...

Read More [via 9to5Mac]

Matte Black iPhone 7 Owners Complain of Chipped Paint [Photos]

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Average_User_ - February 13, 2017 at 12:16am

I have a 7 Plus Black and stuck one of those full body skins on it (transparent of course) right out of the box, so no dust or grime under it. Still looks like new. And o yeah, get yourself an otter box or some rugged case. Case closed! (Pun intended :) )

Matthew McNeill - February 12, 2017 at 9:12pm

No probs with mine so far :-)

Roma123 - February 12, 2017 at 3:53pm

7 plus not 7, be correct

Gabe - February 12, 2017 at 2:53pm

Here's an idea. Get a case. Don't drop it. Don't put it in your purse with inner pockets with zippers and keys and change and pens and your sunglasses and your little wallet thingies that also have zippers on them.

Shank - February 11, 2017 at 10:30pm

I am using an iPhone 7 and an iPhone 7 Plus since launch week and have not had a single complaint about the paint or the finish. I wonder if fingernails could be the primary cause of these marks.

Gabe - February 12, 2017 at 2:45pm

For real. Probably always tapping her nails on it and picking at it all the time.

A - February 11, 2017 at 7:24pm

This happened with the iPhone 5 as well

Count Dooku - February 11, 2017 at 6:07pm

Mine still looks like new. I've had it 2 months now. Few small scratches, from dropping it a couple times, but no issues at all.

Walcy Carroll - February 11, 2017 at 12:43pm

My iphone7 is still in mint condition as it stays in a case

Jakontil - February 11, 2017 at 8:28am

Yup same things here, like brushed alluminium

Dipidy - February 11, 2017 at 1:24am

That's exactly the problem, innovation has come to a stand still

Chahine atallah - February 11, 2017 at 1:20am

That's true, specially at the bottom of the phone near the lightning port, this is my first time I have such an issue with Apple product and at Apple Store they told me it's aesthetic , so it's not covered by warranty

Easy Fix. - February 11, 2017 at 1:02am

Have you considered getting a case? Slap it on and the problem is solved. #iphoneProblems. If a case was used and there is still a problem, then that is unfortunate. #EasyFix #PhoneProblems

RWR - February 11, 2017 at 6:39am

Even with a case this is still happening. Allegedly.

Apple - February 10, 2017 at 10:00pm

Mine is just fine. No chips and I got it first day. Great iPhone! Love it.

Tadaschi - February 10, 2017 at 10:52pm

i got mine the first day too..... keep looking like new. the phone is awesome

Nawar - February 10, 2017 at 9:55pm

Apple Quality control is deteriorating year by year..

Yussss

Guest - February 12, 2017 at 1:46am

It is true, I have seen couple persons with this issue so far. The first time I saw this issue I just blamed the person but then I encountered couple more incidents with the same issues. Protecting your iPhone with a choice of your case and screen guard is really recommended yet not every iPhone is made perfect, sometimes some defects could be by manufacturing.

gamerscul9870 - February 10, 2017 at 9:49pm

iPhone 7 is a dream come true. I'm glad I have a jet black. My iRoller can deal with finger prints.

hamood_d10 - February 10, 2017 at 9:44pm

iphone 7 is a disaster, i kept using my 6s