European Emergency Number Association Urges Apple to Integrate Advanced Mobile Location

The European Emergency Number Association is urging Apple to integrate Advanced Mobile Location for the safety of its customers. AML allows emergency services to accurately locate a caller in danger. Google integrated AML in June 2016 and the EENA says many lives have been saved as a result.

EENA reports that it has been trying to establish contact with Apple to work on a solution that automatically provides accurate location derived from iPhones to emergency services and rescuers. Unfortunately, with no result.

EENA recognises the efforts of Apple to improve the safety of their customers. The SOS functionality of the Apple Watch can automatically send the location of a caller to a specified contact. Nevertheless, this functionality should be extended to mobile phones, and the location should be sent to emergency services and rescuers as well – the people who primarily need this information. Recent news about the “panic command” on iPhones, including a location function, is also a step in the right direction. But it is not sufficient: accurate location information should be sent during all emergency calls.

EENA is calling on Apple "to integrate Advanced Mobile Location in their smartphones for the safety of their customers" and says it remains at the disposal of Apple to work together on a solution.