Apple Launches New Independent Repair Provider Program

Apple Launches New Independent Repair Provider Program

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Apple has launched a new Independent Repair Provider Program to expand the number of locations providing authorized out-of-warranty iPhone repairs.

Apple will provide more independent repair businesses — large or small — with the same genuine parts, tools, training, repair manuals and diagnostics as its Apple Authorized Service Providers (AASPs). The program is launching in the US with plans to expand to other countries.

“To better meet our customers’ needs, we’re making it easier for independent providers across the US to tap into the same resources as our Apple Authorized Service Provider network,” said Jeff Williams, Apple’s chief operating officer. “When a repair is needed, a customer should have confidence the repair is done right. We believe the safest and most reliable repair is one handled by a trained technician using genuine parts that have been properly engineered and rigorously tested.”

There is no cost to join Apple’s independent repair program. To qualify for the new program, businesses need to have an Apple-certified technician who can perform the repairs. The process for certification is simple and free of charge. To learn more and apply, visit support.apple.com/irp-program. Qualifying repair businesses will receive Apple-genuine parts, tools, training, repair manuals and diagnostics at the same cost as AASPs.

Businesses must be in a commercially zoned area, a residential address is not acceptable as a service location. All companies that sell parts are banned from participating in the program.

Apple has recently been taking more steps to prevent users from being able to repair their own Apple products. You can learn more about some of these efforts here. You can support Right to Repair legislation here.

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Apple Launches New Independent Repair Provider Program

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