June 13, 2024
T-Mobile Reports on State of 5G Home Internet in 2022

T-Mobile Reports on State of 5G Home Internet in 2022

Posted December 7, 2022 at 4:12pm by iClarified
T-Mobile has released a report on the state of 5G fixed wireless Internet service in 2022.

Both T-Mobile and Verizon have been pushing 5G Home Internet service as an alternative to traditional ISPs. In the third quarter of 2022, T-Mobile welcomed its two millionth internet customer, doubling its total number of customers in just six months.

Millions are turning to 5G fixed wireless. And there's two main reasons. For people stuck with DSL, Satellite, or no option at all, fixed wireless can offer game changing performance and speeds. And for people stuck with cable as their only option, fixed wireless can offer a new alternative, and in many cases a better price. The main players – T-Mobile and Verizon – launched their 5G fixed wireless services in 2021 and have seen significant growth ever since. To better understand who these fixed wireless customers are and how they're using the service, T-Mobile examined data based on its base of 2M+ subscribers.

T-Mobile Reports on State of 5G Home Internet in 2022

According to the report, the main reasons users are switching to its 5G Internet are lower prices, no annual contract obligation, new home Internet option available, faster speeds, and to bundle with wireless service.

T-Mobile delivers average speeds of 145 Mbps and peak speeds over 1 Gbps in some areas. Typical (median) speeds for this service is 100 Mbps. The average monthly data usage for T-Mobile Home Internet customers is 478 GB, with median usage at 341 GB.

Based on PC Mag Readers' Choice 2022, T-Mobile Home Internet has a Net Promoter Score (NPS) of 47, topping Verizon at 43 and any cable provider on the list. Xfinity is at -14, AT&T is at -17, Spectrum is at -19, and Cox is at -19. NPS is a common measure of overall satisfaction. A positive NPS reflects a higher proportion of customers who are likely to recommend.

T-Mobile Reports on State of 5G Home Internet in 2022

T-Mobile and Verizon are expected to have between 11 to 13 million total FWA customers by 2025.

You can check if your home qualifies for 5G Internet here:
T-Mobile 5G Home Internet
Verizon 5G Home Internet

Download the full report at the link below...

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T-Mobile Reports on State of 5G Home Internet in 2022
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