iPhone Stuck on Apple Logo and Won't Connect to Computer
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rumesh • February 8, 2013 at 6:51am
My iPhone is stuck on the Apple logo and I am unable to connect it to my computer. What steps should I take to fix this issue?
Answers
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iClarified • February 9, 2013 at 4:06am
If your iPhone is stuck on the Apple logo and not recognized by your computer, you should try putting the device into DFU (Device Firmware Update) mode. This allows the iPhone to interface with iTunes or Finder without loading the operating system. Once in DFU mode, you can perform a restore to fix the software issue. Follow this guide for step-by-step instructions on how to enter DFU mode: www.iclarified.com/1034/how-to-put-an-iphone-into-dfu-mode. Please be aware that a restore will erase all data on the device.