May 4, 2024

Lawsuit Filed Against AT&T For Cheating Customers on Data

Posted February 1, 2011 at 11:38am by iClarified · 9119 views
A new lawsuit against AT&T alleges that the company is systematically overcharging users on data by inflating the amount they download and adding 'phantom traffic'.

According to ComputerWorld the complaint was filed by Patrick Hendricks in California federal court and claims that a "significant portion" of AT&T's $1.1 billion in wireless revenue last quarter came from bogus charges and overbilling.

Citing evidence obtained by a consulting firm hired by Henricks' attorneys, the lawsuit contends that AT&T regularly overstates incoming data by 7% to 14%, and in some cases by as much as 300%.

"AT&T's billing system for iPhone and iPad data transactions is like a rigged gas pump that charges for a full gallon when it pumps only nine-tenths of a gallon into your car's tank," the complaint states.

Hendricks is seeking class-action status for his lawsuit. AT&T says they will "vigorously" defend themselves.

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