October 11, 2024
Samsung Attempts to Silence User Whose Galaxy S4 Caught Fire [Video]

Samsung Attempts to Silence User Whose Galaxy S4 Caught Fire [Video]

Posted December 7, 2013 at 1:50am by iClarified
Slovenian
Samsung is attempting to silence a user whose Galaxy S4 smartphone caught fire while charging. The device was put to charge on an official Samsung charger before its owner, Richard Wygand, went to sleep. He was woken up to the smell of burning electronics and subsequently discovered flames coming from the smartphone.

Wygand attempted to get it replaced by the company; however, Samsung requested video proof of his claim. He uploaded a video to YouTube showing the damage to the smartphone which can be seen below.

This video is proof the phone caught fire that Samsung was asking for. So far they have been jerking me around well here is a video proving my claim and a warning to Samsung S4 owners the claims are true they have been reading about.


Upon seeing the footage, Samsung legal sent him a letter indicating they would replace the phone with a 'similar model' if he promised to remove the video, never tell anyone what happened, and take no future action in regards to the matter. Understandably upset, Wygand posted another video detailing his frustrations with the company and its attempted coverup.

You can take a look at the video detailing the matter below. You can also read the full letter from Samsung outlining its demands for a replacement device.

Notably, in July we reported that a Samsung Galaxy S4 caught on fire and burned down an entire apartment in Hong Kong. According to the owner Du, the device was an official Samsung Galaxy S4 with no third party accessories or components.







-----
FULL AND FINAL RELEASE

WHEREAS SAMSUNG ELECTRONICS CANADA INC. (“SAMSUNG”) AND ***** (“***”) have agreed to settle all matters between them relating to a Samsung Smart phone (“Phone”) model number SGH-I337ZKARWC serial number ************(the “Matters”):

IN CONSIDERATION of SAMSUNG exchanging this phone with a similar model to *** after collecting the above mentioned product.

As a condition of exchanging the phone with a similar model, *** agrees to remove his Youtube video from the following link
https://www.youtube.com/watch?v=dc4duKuPrQ0 or any other link or statement relating to these matters and refrain from making other videos or statements about or relating to the matters set out herein.

AND FOR THE SAID CONSIDERATION, **, on behalf of himself and for his heirs, successors, executors, administrators, agents, assigns, and for any person claiming through or under him, DOES HEREBY IRREVOCABLY RELEASE, REMISE, QUIT CLAIM AND FOREVER DISCHARGE SAMSUNG, including any predecessors, successors, assigns, shareholders, members, officers, agents, directors, employees, associates, servants, associated corporations, insurers, whether past or present of, from and against any and all manner of actions, causes of action, suits, complaints, proceedings, liabilities, debts, sums of money, obligations, duties, dues, accounts, interests, bonds, covenants, contracts, claims, damages and demands whatsoever, whether known or unknown, which *** ever had, now has, can, shall or may hereafter have against SAMSUNG by any reason or by any act, omission, cause, matter, or thing whatsoever arising from, out of, or in connection with the matters and allegations arising out of the Matters.

AND FOR THE SAID CONSIDERATION *** agrees that he will at all times maintain the confidentiality of this settlement and will not divulge, either directly or indirectly, in any manner whatsoever, the terms, details, facts, or related discussions about this settlement to any persons for any reason whatsoever. In addition, ** hereto shall maintain confidentiality with respect to the evidence adduced in relation to the Matters, including all documentation produced by ** and SAMSUNG and will not divulge any such evidence, either directly or indirectly, in any manner whatsoever.

AND FOR THE SAID CONSIDERATION** agrees not to make any claim or take any proceedings against any other person or corporation who might claim contribution or indemnity as against SAMSUNG under the provision or the Negligence Act and the amendments thereto, in respect of the subject matter of this Full and Final Release.


Initial___________

IT IS AGREED AND UNDERSTOOD that the aforementioned settlement is deemed to be no admission whatsoever of liability on the part of SAMSUNG, and that any such liability is denied.

IT IS FURTHER AGREED AND UNDERSTOOD that if ** hereafter makes or publishes any claims or demands or takes or threatens to take any action or other proceeding against SAMSUNG on the basis of any of the claims discharged by this Full and Final Release, then this Full and Final Release may be raised by SAMSUNG as an estoppel to any such claim, demand or proceeding.

AND IT IS FURTHER AGREED AND UNDERSTOOD that this Full and Final Release shall be binding upon the heirs, executors, administrators, successors and assigns or successors of assigns, as the case may be, of ***.

IT IS HEREBY DECLARED that the terms of this Full and Final Release are fully understood and that the said Full and Final Release is given voluntarily for the purpose of making a full and final compromise, adjustment, and settlement of all claims.

*** may deliver via facsimile an executed copy of the Full and Final release which shall be binding upon her but shall forthwith thereafter deliver to SAMSUNG an originally executed copy of this Full and Final Release.

IN WITNESS WHEREOF ** has hereunto set his hand and executed this Full and Final Release this ______________ day of December, 2013.

IN THE PRESENCE OF

_____________________________ ______________________________
Witness ***
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Comments (37)
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ratGT
ratGT - December 9, 2013 at 9:27am
Samsung GalaxySheep
Creative
Creative - December 9, 2013 at 4:14am
This all fake.
Mike Power
Mike Power - December 9, 2013 at 2:30am
Just a thought, did anybody notice, they didn't use iphones or envelopes on the 2013. American Music Awards to announce the winners. What device was that, anybody...
gamerscul9870
gamerscul9870 - December 9, 2013 at 3:16am
iCams to film it!
Samsung
Samsung - December 8, 2013 at 8:44pm
Silence!!
Fukran John
Fukran John - December 7, 2013 at 11:59pm
This guy is rich now as this whole story was made and paid by appple . Lucky him :)
gamerscul9870
gamerscul9870 - December 8, 2013 at 9:08pm
You're rich from being paid by samsuck from trolling for them! Lucky you! You're in condition like they are ;)
tzvifiller
tzvifiller - December 7, 2013 at 10:40pm
If this would happen with an iPhone, I'm sure apple would replace it for the same exact model, maybe even one more expensive, and not refurbished
Alfraydo Chayse
Alfraydo Chayse - December 7, 2013 at 10:17pm
That's the way to do it
gamerscul9870
gamerscul9870 - December 7, 2013 at 11:31pm
What's worse then my galashit 4 is it's yhe same shit like s3 & s2 but different size. No change in icons, no computer apps to work like itunes, and I just can't stand holding it with my one hand!
Voxnulla
Voxnulla - December 9, 2013 at 1:27pm
Of course you are lying through your teeth, but in case you are not, you have just committed a breach of contract.
Ty
Ty - December 7, 2013 at 9:09pm
Korean government and Japanese came to a similar agreement in 1965, it said "By this Agreement, problems in regard to property and claims between Japan and Korea has been settled completely and finally", but Korea is still claiming "Humanitarian Issues" are not been settled. As much as Koreans are concerned, there are no " full and final compromise, adjustment, and settlement of all claims". They know you can sue them for the same matter 40 years later even you sign the agreement. Doesn't make sense? Who said what Koreans do make sense.
yeah_right
yeah_right - December 7, 2013 at 7:33pm
hey bath I sense some jealousy from you as far as your previous (and probably current) phones, they are made by taiwanese and south korean children versus chinese. all of these devices (regardless of brand name) are called smartphones so start using yours which ever one it is and read, lookup or research something.
titos ger
titos ger - December 7, 2013 at 5:06pm
Hi, seems that samsung make irons. Not phones Ive just brought 1 s4. Last week . And it warms too much !!! I turned off several apps. And nothing changes The screen warms a lot, and the reverse , at the battery level Any body knows an app to determine if it's correct, or if my battery or cell have a failure? thank you
Xberker Ditro
Xberker Ditro - December 7, 2013 at 12:35pm
jesus! this is why sometimes not knowing is better than knowing. As a veteran electrical engineerer, this vid just makes me laugh. Samsung S4 uses Lithium-Ion battery, not the Li-Po battery. It wont explode from heat/fire.
odedoo1
odedoo1 - December 7, 2013 at 1:17pm
Well i also learned and no they don't explode but the heat can start a fire, go back to school.
i3031
i3031 - December 7, 2013 at 10:09am
Whoa. Just another reason why i hate Samsung...
Mike
Mike - December 7, 2013 at 9:41am
So, about this video going around claiming Samsung is wanting this guy to sign all sorts of sketchy stuff to keep quiet about his Galaxy S4 catching on fire. 1) He's telling people to go to his Facebook page to read the letter, and 2) He's only posted text and still hasn't uploaded a PDF or photo proof. While it's very possible Samsung could be up to such questionable practices, one should put their pitchforks away until OP actually delivers
odedoo1
odedoo1 - December 7, 2013 at 9:38am
If Samsung reacted this way you already know that there were many others also by sending him the contract they know he is not lying because as i said it happened before. If u cant read between the lines its not our fault, go back to school.
Jab
Jab - December 7, 2013 at 12:20pm
????, yes i know the real problem. The reasons why i made a comment like that were because 1. You cant really tell if the letter the guy was holding is officially from Samsung. No logo, signatures, or anything. So why the hell should we believe someone that tells people a story without providing legit stuffs. 2. Look at all the comments below. People tend to bring this into sort of Apple vs Samsung all over again. And this was my reply to those kiddies without taking a side.
gamerscul9870
gamerscul9870 - December 7, 2013 at 2:40pm
Well the guy sounded serious and this video was made to samsung so it's possible he was holding the letter!
Tony
Tony - December 7, 2013 at 7:40am
This is nothing but bullshit, the company will never sent a letter without even a logo on the form his showing on the clip and his laughing this is bullshit. Another thing is, there is no way that apple will replace a burned device, I know cause I had 5 cases that people brought it in the apple store and said, it was a misuse of the user. Dont believe everything you hear, they just want to get reviews, I have seen letters from samsung and non of them are what is showing... BS!
odedoo1
odedoo1 - December 7, 2013 at 11:53am
I can find a Samsung logo on the net in a few seconds and so could he so because there is no logo that we can see it makes the letter more real then ever.
Kourosh
Kourosh - December 7, 2013 at 5:45am
Hats off
Blah
Blah - December 7, 2013 at 5:16am
Where are the samsh!t fans? No comments?
odedoo1
odedoo1 - December 7, 2013 at 5:46am
good one!!!
gamerscul9870
gamerscul9870 - December 7, 2013 at 7:32am
where is your proof there are no fans here? None? Good to know!
paulMOGG
paulMOGG - December 7, 2013 at 2:12am
Wow what are samsung thinking to even send a document like this out from their company ... Seems like the really need to get some smart lawyers that can also protect samsung !!!!
odedoo1
odedoo1 - December 7, 2013 at 2:01am
To be fair iPods also caught on fire but Apple never denied it or tried to cover it up.
Sam
Sam - December 7, 2013 at 2:16am
I believe they were using third party chargers and not the official apple charging devices when that happened.
odedoo1
odedoo1 - December 7, 2013 at 2:21am
True, you are not wrong but that was with the iPhones, the iPods caught on fire in the kids back pocket one was on a class trip if i remember right.
gamerscul9870
gamerscul9870 - December 7, 2013 at 4:21am
Those were probably the old iPhones before the 4s.
odedoo1
odedoo1 - December 7, 2013 at 4:30am
I believe u meant iPods but if u didn't u might be right because today when an Apple device overheat there is a sensor that gives u a warning on the screen and turn the device off.
jex
jex - December 7, 2013 at 11:40am
It absolutely didn't have to be a 3rd party charger. My s4 constantly heats up when charging and I only use my original charger. So much that I won't charge it when I'm sleeping anymore. I actually bought another battery that I keep on hand as back up ever since I woke up with my hand burning from accidentally touching it while charging overnight in my bed. It was definitely a potentially bad situation. I believe his claim.
odedoo1
odedoo1 - December 7, 2013 at 12:24pm
I see it in my shop all the time a battery goes bad and heating up while charging also dies fast when using.
gamerscul9870
gamerscul9870 - December 7, 2013 at 2:42pm
jex, does this mean you'll switch.
odedoo1
odedoo1 - December 7, 2013 at 1:55am
This is just to good to be true!!! LMAO.
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