Apple has responded to news that the HomePod smart speaker can damage some furniture, leaving a white ring where it was placed.
In a support document, the company says its not unusual for a speaker with a silicone base to leave marks and suggests customers concerned about this to place the speaker on a different surface.
It is not unusual for any speaker with a vibration-dampening silicone base to leave mild marks when placed on some wooden surfaces. The marks can be caused by oils diffusing between the silicone base and the table surface, and will often go away after several days when the speaker is removed from the wooden surface. If not, wiping the surface gently with a soft damp or dry cloth may remove the marks. If marks persist, clean the surface with the furniture manufacturer's recommended cleaning process. If you’re concerned about this, we recommend placing your HomePod on a different surface.
We've yet to establish how widespread this issue is but so far it seems to be affecting quite a few people. If you've set your HomePod on a piece of wood furniture. Lift it up and let us know if there's a white ring underneath!
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Comments (6)
Comments are closed for this article.
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MUKAI - February 15, 2018 at 4:37am
Yea right lol just another lie like those times they told us their old iPhones would perform bad once the battery started giving away. Sure Apple sure.
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MUKAI - February 15, 2018 at 4:38am
Like the times they told us old iphones*
1
Sabtain Aziz - February 15, 2018 at 5:59am
Do you have any technological sense because everybody knows when the battery charge hold decreases it cannot support heavy tasks therefore causing shutdowns
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MUKAI - February 15, 2018 at 11:57pm
Yes I do and I know what happens to batteries after certain charge cycles, I’m complaining about transparency. Those things Apple keeps quiet and don’t tell their customers.
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lemon4611 - February 15, 2018 at 1:51am
Typical Apple product fail and typical Apple, we don't care response.