Citizens will be able to call, text and use mobile data while travelling within the EU at no extra costs and with the same quality they experience at home; they will have improved access to emergency communications regardless of where they are in Europe; and, they will have the right to clear information when a service they use while roaming might cause inadvertent extra charges. The regulation will enter into force on 1 July 2022.
Margrethe Vestager, Executive Vice-President for a Europe Fit for the Digital Age, said: “We have since 2017 enjoyed the end of roaming charges. And, today we ensured that we can keep these benefits for another 10 years to stay connected and call, text and surf the internet at no extra costs, when we travel in the EU. At the same time, with this new regulation we also improve the quality of the roaming experience.”
Thierry Breton, Commissioner for the Internal Market, said: “Spending holidays in Greece, Austria or Bulgaria. Visiting customers or suppliers in Italy or Estonia… Travelling abroad without having to worry about phone bills is a tangible part of the EU Single Market experience for all Europeans. Today we are not only ensuring that this experience continues, but we are upgrading it: better quality, better services, even more transparency.”
More details at the link below...