Apple is being sued for allegedly selling refurbished iPhones as new devices to multiple customers in Beijing, according to People's Daily Online.
Apple stores in Beijing are allegedly selling used iPhones as new ones, as six Beijing consumers raised complaints Wednesday and two filed lawsuits against Apple with the help of a well-known counterfeit goods crusader. Six consumers who recently bought iPhones in Apple stores at Xicheng district's Xidan Joy City and Chaoyang district's Sanlitun, and some other authorized dealers, found their phones have a shorter warranty than the normal one year.
After returned to the Joy City store for an explanation some customers were offered a new device but no compensation. Another customer said staff tried to trick her by modifying the warranty date on the device; however, she refused and demanded a new iPhone.
An employee of the Joy City store said, "It's impossible that we sold refurbished cellphones."
The consumers are asking for compensation at twice the price of the cellphone plus legal fees and would like an apology from Apple.
Read More [via BGR]
Apple stores in Beijing are allegedly selling used iPhones as new ones, as six Beijing consumers raised complaints Wednesday and two filed lawsuits against Apple with the help of a well-known counterfeit goods crusader. Six consumers who recently bought iPhones in Apple stores at Xicheng district's Xidan Joy City and Chaoyang district's Sanlitun, and some other authorized dealers, found their phones have a shorter warranty than the normal one year.
After returned to the Joy City store for an explanation some customers were offered a new device but no compensation. Another customer said staff tried to trick her by modifying the warranty date on the device; however, she refused and demanded a new iPhone.
An employee of the Joy City store said, "It's impossible that we sold refurbished cellphones."
The consumers are asking for compensation at twice the price of the cellphone plus legal fees and would like an apology from Apple.
Read More [via BGR]