April 29, 2024

Lowes to Equip Employees With 42,000 iPhone 4s

Posted September 9, 2011 at 6:21am by iClarified · 11104 views
Lowes is planning to equip its employees with 42,000 iPhone 4s which will be used to answer shoppers' questions and ring up purchases, reports Bloomberg.

The phones are part of a technology push that includes the introduction of MyLowes, an online tool that customers will use to store owner's manuals, warranties and paint formulas, and more. The retailer is also replacing 72,000 computer screens with flat panels in more than 1,700 stores, adding Wi-Fi for shoppers, listing additional items for sale online, and promoting a recently released app for iOS.

iPhones replace scanner guns based on technology dating back to the early 1990s. Employees who previously jotted down item numbers and logged into computer terminals can now check product information, view how-to plumbing videos and connect to lowes.com as they help shoppers, said CIO Mike Brown.

Each store is getting about 25 devices that eventually will be enabled for processing credit and debit card purchases.

Read More [via 9to5Mac]