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T-Mobile Warns It Could Lose Customers to the iPhone 4S

Posted November 10, 2011 at 1:51pm by iClarified · 11144 views
In its earnings report yesterday, T-Mobile USA warned that it could see a rise in churn as contract customers leave for the iPhone 4S, reports AllThingsD.

T-Mobile USA is the only national carrier without the iPhone which spells trouble for its holiday quarter. For the third quarter, T-Mobile added 126,000 customers, down from 137,000 a year ago.

"Earnings improved as we continued to focus on making smartphones affordable to all Americans through our unlimited Value plans, improvements to our 4G network, and an expanding portfolio of 4G devices," T-Mobile USA CEO Philipp Humm said in a statement. "Discipline on the cost side contributed to year-on- year margin improvement, while postpay churn, in particular related to the iPhone 4S launches by competitors, will continue to be an area of concern."

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