January 27, 2023
How to Fix a 'Slide to Upgrade' Screen That Won't Go Away

How to Fix a 'Slide to Upgrade' Screen That Won't Go Away

Posted September 19, 2015 at 4:13pm by iClarified · 34212 views
Apple has posted instructions on how to fix a 'Slide to Upgrade' screen that won't go away during the update to iOS 9 process.

When the Slide to Upgrade screen doesn't respond, find out what to do.

Here's the steps to resolve the problem:

Step One
Connect your iOS device to a computer that you've previously synced with iTunes. Then make sure iTunes is open.

Step Two
Select your device. If you don't see it listed, force restart your device by pressing and holding both the Sleep/Wake and Home button for at least 10 seconds, until you see the Apple logo.

Step Three
If you made an iTunes backup of your device before updating to iOS 9, restore your device from that backup. If not, you need to make a backup of your device in iTunes, then restore from that backup.

We didn't run into this problem. If you have, let us know how you got past it in the comments!


How to Fix a 'Slide to Upgrade' Screen That Won't Go Away
Add Comment
Would you like to be notified when someone replies or adds a new comment?
Yes (All Threads)
Yes (This Thread Only)
No
iClarified Icon
Notifications
Would you like to be notified when we post a new Apple news article or tutorial?
Yes
No
You must login or register to add a comment...
Sharina
Sharina - September 24, 2015 at 5:36am
I cant restore my iphone 5 because iTunes detects the find my iphone app..it says i need to close it first from my device..how the hell will i close it from my device if i cant even open my phone?please,anyone help..i havent used my phone for the last week.its so frustrating..
afreydoun ghaheri
afreydoun ghaheri - September 22, 2015 at 8:53am
i can't backup my iPhone since it says iTunes can't backup because the iPhone is not set up
Justabrake
Justabrake - September 21, 2015 at 10:54pm
Copy and paste has problems !
Justabrake
Justabrake - September 21, 2015 at 10:13pm
My problem after updating is in calendar ! When I touch a date there's no response the screen is like dead ! Anyone else ?
jess84
jess84 - September 21, 2015 at 6:53pm
I read about this issue today on Macrumors as well... I must say that this makes me incredibly nervous to upgrade to IOS 9 and El Capitan.... I believe I will wait a couple weeks or months if necessary before I upgrade all my devices. Hopefully by then majority of the bugs will be ironed out.
12 More Comments
Recent. Read the latest Apple News.
RECENT
Tutorials. Help is here.
TUTORIALS
Where to Download macOS Ventura
AppleTV Firmware Download Locations
Where to Download iPod touch Firmware Files From
Where To Download iPad Firmware Files From
Where To Download iPhone Firmware Files From
Deals. Save on Apple devices and accessories.
DEALS