April 27, 2024

Apple Launches USB-C Charge Cable Replacement Program

Posted February 13, 2016 at 3:42pm by iClarified · 12032 views
Apple has launched a USB-C Charge Cable Replacement Program to swap out defective USB-C cables that were included with some MacBook computers sold through June 2015. The cables have a design issue that could prevent your MacBook from charging or cause it to charge intermittently.

Apple will provide a new, redesigned USB-C charge cable, free of charge, to all eligible customers. This program also covers Apple USB-C charge cables that were sold as a standalone accessory. For MacBook owners who provided a valid mailing address during the product registration process or Apple Online Store purchase, Apple will send you a new cable by the end of February 2016.

All other eligible MacBook owners should contact Apple Support or visit a nearby Apple service provider.

Affected cables have “Designed by Apple in California. Assembled in China.” stamped on them. New, redesigned cables include a serial number after that text.

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