Apple has updated its Support app with the ability to chat with an expert using Messages.
Need help? Apple Support app is your personalized guide to the best options from Apple. Find answers with articles tailored to your products and questions. Call, chat or email with an expert right away, or schedule a callback when it’s convenient. Get a repair at an Apple Store or a nearby Apple Authorized Service Provider. Apple Support is here to help.
What's New In This Version: • Improved experience for scheduling reservations at the Genius Bar and Authorized Service Providers • You can now chat with an expert using Messages for some topics (US only) • Performance improvements and bug fixes
You can download Apple Support from the App Store for free.
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