Apple has determined that, in a small percentage of iPhone 6 Plus devices, the iSight camera has a component that may fail causing your photos to look blurry.
An iSight Camera Replacement Program for iPhone 6 Plus has been launched to replace the rear camera of iPhone 6 Plus units affected. The affected units fall into a limited serial number range and were sold primarily between September 2014 and January 2015.
If your iPhone 6 Plus is in working order and exhibits a blurry photo problem, use the serial number checker at the link below to see if it is eligible for this program. You can contact Apple Technical support or take the device into an Apple Authorized Service Provider or Apple Retail Store to have the camera replaced.
Let us know in the comments if you've had problems with your iPhone 6 Plus camera.
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Comments (13)
Comments are closed for this article.
0
justabrake - August 24, 2015 at 2:41am
So many things wrong with the 6's: not enough ram, iSight, bendgate! Glad I stayed with my 5s LOL
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gamerscul9870 - August 24, 2015 at 4:12am
It's not that bad, but the 6 has more power and enough to handle. Enough ram, won't bend if taken care of properly, my iSight works flawless. Glad I gave up my 5s! Lawl
0
skylander - August 23, 2015 at 10:26pm
Mine 6+ is on the list too. But my camera is functioning fine. I am not going to bring it to them until it has problem. I don't them to fix something but bring other things. They scratched my iMac while I brought it in for the hard drive recall program.
0
Peterif - August 23, 2015 at 11:26am
We have 5 iphone 6 plus in our family. Ordered from 3 different countries in Europe and all 5 of them are eligible for replacement. So,I suspect it is not small batch of phones affected.
Question: If the warranty period is over, am I still eligible for camera replacement?
Thanks
0
gamerscul9870 - August 23, 2015 at 1:27pm
Yes, but do it while you can.
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Peterif - August 24, 2015 at 7:28am
I would like to, but they replace the faulty part only after it fails = starts producing blurry photos, right?
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gamerscul9870 - August 24, 2015 at 1:36pm
That's what it says, so yes.
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6italia0 - August 22, 2015 at 1:29pm
So are they replacing the whole phone? Or just the camera unit? If it's the whole device I'd like to know that I'd get a device back that's jailbreakable, but if not I'd prefer to just keep my "dysfunctional" camera in favor of customobilty
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gamerscul9870 - August 22, 2015 at 4:46pm
The camera itself.
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Dommm - August 22, 2015 at 6:06am
I don't think they will replace the camera of the guy who "took action" to remove the protruding camera
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mustafa parawala - August 22, 2015 at 3:39am
my iphone 6plus got this problem but my camera also sound like shorting in the camera thats trrrrrrrrr trrrrrrrr trrrrrrrrrr like this.
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stevenlacross - August 22, 2015 at 3:08am
My iPhone 5 is having this issue...
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Mike - August 22, 2015 at 8:13am
Take your iPhone 5 in and have them take a look at it. If your iPhone 5 qualifies for the sleep/wake button replacement program they will fix that, battery and rear camera.