May 2, 2024

You Can Now Disable Human Review of Your Alexa Recordings

Posted August 3, 2019 at 1:24am by iClarified · 15448 views
Amazon has introduced a new toggle that lets users opt out of having their Alexa interactions reviewed for accuracy and training purposes.

The move puts the company one step ahead of Apple and Google which have both suspended their review programs after an Apple contractor revealed that reviewers were frequently hearing private and confidential information while grading Siri.

Users can now disable human review and transcription of voice recordings and messages by visiting - Settings > Alexa Privacy > Manage How Your Data Improves Alexa - in the Alexa app.

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Use Voice Recordings to Improve Amazon Services and to Develop New Features
Training Alexa with recordings from a diverse range of customers helps ensure Alexa works well for everyone. With this setting on, your voice recordings may be used to develop new features and manually reviewed to help improve our services. Only an extremely small fraction of voice recordings are manually reviewed. If you turn this off, voice recognition and new features may not work well for you.

Use Messages to Improve Transcriptions
Allow Amazon to use message you send with Alexa to improve transcription accuracy.
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Apple has said it will add a similar toggle for Siri. Please follow iClarified on Twitter, Facebook, or RSS for updates.