Apple has announced a major expansion of its authorized service network. Nearly 1,000 Best Buy stores across the U.S. are now able to provide service and repairs for Apple products.
By expanding to every Best Buy store across the US, customers in cities including Yuma, Arizona; Sioux City, Iowa; Twin Falls, Idaho; Casper, Wyoming and Bismarck, North Dakota will have more convenient access to Apple repairs. Plus, Best Buy’s Geek Squad has nearly 7,600 newly Apple-certified technicians ready to make same-day iPhone repairs or to service other Apple products.
“At Apple, we’re dedicated to providing the best customer service in the world,” said Tara Bunch, Apple’s vice president of AppleCare. “If a customer ever needs to repair their products, we want them to feel confident those repairs are done safely and correctly. We’re always looking at how we can reliably expand our network of trained technicians and we’re excited to partner with every Best Buy store so it’s even easier for our customers to find an authorized repair location near them.”
“We love being there for our customers no matter what their Apple need is, from helping them choose the right device, to offering AppleCare protection and now helping fix their devices,” said Best Buy’s Trish Walker, president of Services. “We’ve always enjoyed a great partnership with Apple and we’re thrilled that, together, we can better serve our customers.”
Apple-certified repairs at an Apple store or an authorized service provider are performed by trained experts who use genuine Apple parts. Every repair is backed by Apple.
In addition to Apple retail stores, there are over 1,800 third-party Apple authorized service providers in the US. That's triple as many locations as three years ago. Apple says eight out of ten customers are now within 20 minutes of an authorized service provider.
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By expanding to every Best Buy store across the US, customers in cities including Yuma, Arizona; Sioux City, Iowa; Twin Falls, Idaho; Casper, Wyoming and Bismarck, North Dakota will have more convenient access to Apple repairs. Plus, Best Buy’s Geek Squad has nearly 7,600 newly Apple-certified technicians ready to make same-day iPhone repairs or to service other Apple products.
“At Apple, we’re dedicated to providing the best customer service in the world,” said Tara Bunch, Apple’s vice president of AppleCare. “If a customer ever needs to repair their products, we want them to feel confident those repairs are done safely and correctly. We’re always looking at how we can reliably expand our network of trained technicians and we’re excited to partner with every Best Buy store so it’s even easier for our customers to find an authorized repair location near them.”
“We love being there for our customers no matter what their Apple need is, from helping them choose the right device, to offering AppleCare protection and now helping fix their devices,” said Best Buy’s Trish Walker, president of Services. “We’ve always enjoyed a great partnership with Apple and we’re thrilled that, together, we can better serve our customers.”
Apple-certified repairs at an Apple store or an authorized service provider are performed by trained experts who use genuine Apple parts. Every repair is backed by Apple.
In addition to Apple retail stores, there are over 1,800 third-party Apple authorized service providers in the US. That's triple as many locations as three years ago. Apple says eight out of ten customers are now within 20 minutes of an authorized service provider.
Read More