Apple Announces 'Self Service Repair' Program for Customers Who Want to Perform Their Own Repairs

Apple Announces 'Self Service Repair' Program for Customers Who Want to Perform Their Own Repairs

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Apple today announced a 'Self Service Repair' program which will provide customers who are comfortable with completing their own repairs access to Apple genuine parts and tools.

Available first for the iPhone 12 and iPhone 13 lineups, and soon to be followed by Mac computers featuring M1 chips, Self Service Repair will be available early next year in the US and expand to additional countries throughout 2022. Customers join more than 5,000 Apple Authorized Service Providers (AASPs) and 2,800 Independent Repair Providers who have access to these parts, tools, and manuals.

The initial phase of the program will focus on the most commonly serviced modules, such as the iPhone display, battery, and camera. The ability for additional repairs will be available later next year.

“Creating greater access to Apple genuine parts gives our customers even more choice if a repair is needed,” said Jeff Williams, Apple’s chief operating officer. “In the past three years, Apple has nearly doubled the number of service locations with access to Apple genuine parts, tools, and training, and now we’re providing an option for those who wish to complete their own repairs.”

Apple Announces 'Self Service Repair' Program for Customers Who Want to Perform Their Own Repairs

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Self Service Repair
To ensure a customer can safely perform a repair, it’s important they first review the Repair Manual. Then a customer will place an order for the Apple genuine parts and tools using the Apple Self Service Repair Online Store. Following the repair, customers who return their used part for recycling will receive credit toward their purchase.

The new store will offer more than 200 individual parts and tools, enabling customers to complete the most common repairs on iPhone 12 and iPhone 13.

Self Service Repair is intended for individual technicians with the knowledge and experience to repair electronic devices. For the vast majority of customers, visiting a professional repair provider with certified technicians who use genuine Apple parts is the safest and most reliable way to get a repair.
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Apple Announces 'Self Service Repair' Program for Customers Who Want to Perform Their Own Repairs

Raas al Ghul - November 18, 2021 at 10:08am
I guarantee a lot of experience problems with this meaning they Do you think they will be able to carry out the repair but will end up messing things up further
LeoNyx86 - November 18, 2021 at 1:05am
Now allow us to upgrade the parts to raise the specification.
Raas al Ghul - November 18, 2021 at 10:08am
This is highly unlikely
A-Non-E-Moose - November 18, 2021 at 12:46am
Surprised to be sure but a welcome one
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