Here are the instructions on how to update the firmware on your AirPods, AirPods Pro, and AirPods Max.
Firmware updates are delivered automatically while your AirPods are charging and in Bluetooth range of your iPhone, iPad, or Mac that's connected to Wi-Fi; however, you can follow these steps to perform a more timely update.
HOW TO UPDATE YOUR AIRPODS OR AIRPODS PRO FIRMWARE
Step One
Make sure that your AirPods are in Bluetooth range of your iPhone, iPad, or Mac that's connected to Wi-Fi.
Step Two
Put your AirPods in their charging case and close the lid.
Step Three
Plug the charging cable into your charging case, then plug the other end of the cable into a USB charger or port.
Keep the lid of the charging case closed, and wait at least 30 minutes for the firmware to update.
Step Four
Open the lid of the charging case to reconnect your AirPods to your iPhone, iPad, or Mac.
Step Five
Check the firmware version. On iPhone, navigate to Settings > Bluetooth, then tap the Info button (i) button next to the name of your AirPods. Scroll down to the About section to find the firmware version. To use your Mac, choose Apple menu > System Settings, click Bluetooth, then click the Info button (i) next to the name of your AirPods.
Step Six
If you still can't update your firmware, reset your AirPods, then try to update your firmware again.
HOW TO UPDATE YOUR AIRPODS MAX FIRMWARE
Step One
Make sure that your AirPods Max are in Bluetooth range of your iPhone, iPad, or Mac that's connected to Wi-Fi.
Step Two
Plug the charging cable into the bottom-right earphone, then plug the other end of the cable into a USB charger or port.
Wait at least 30 minutes for the firmware to update.
Step Three
Reconnect your AirPods Max to your iPhone, iPad, or Mac.
Step Four
Check the firmware version.
On iPhone, navigate to Settings > Bluetooth, then tap the Info button (i) button next to the name of your AirPods. Scroll down to the About section to find the firmware version.
To use your Mac, choose Apple menu > System Settings, click Bluetooth, then click the Info button (i) next to the name of your AirPods.
Step Five
If you still can't update your firmware, reset your AirPods Max, then try to update your firmware again.