September 29, 2023
Apple Announces Power Adapter Replacement Program

Apple Announces Power Adapter Replacement Program

Posted November 8, 2011 at 9:01pm by iClarified · 22588 views
Apple has reached a settlement in class-action lawsuit over its MagSafe connectors and as a result will provide customers a replacement adapter if the power adapter shows signs of strain relief, according to a support document posted online.

Strain relief is defined as a condition where the DC cable (the thin cord that attaches the MagSafe connector to the power adapter) separates from the end of the MagSafe connector or from the other end of the thin cord, at the power adapter.

Products Affected
Portable Computers, MagSafe adapters

Whether your product is in or out of warranty, you can take your adapter to an Apple Authorized Service Provider or Apple Retail Store for evaluation and replacement if necessary. Pending the results of evaluation, you may or may not be eligible for a replacement adapter free of charge. Signs of accidental damage would negate any coverage. Be sure to bring in the computer used with the adapter; it is required to process potential adapter replacements.

For information about the cash payment for replacement adapters referred to in the notice, go to or call 1-888-332-0277. You will be provided with a detailed notice and claim form package that contains everything you need.

Read More [via AppleInsider]

Apple Announces Power Adapter Replacement Program

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Joe - November 8, 2011 at 11:51pm
Omce i was putting my iphone adapter into a socket it blew up with a heavy blue light and severed loss of electricity, i was gonna die i had to go and turn on electricity again!
okook - November 8, 2011 at 11:21pm
i am sexy and you know it
rs6er - November 8, 2011 at 9:20pm
What if you already paid to replace it?
DacksMac - November 9, 2011 at 2:06am
Read again, it says you can get money instead to reimburse you.
b16crxt - November 8, 2011 at 9:07pm
This should apply to the shitty iPhone data cables as well! All 3 of my iphone data cables separated at the ends. "Relief" from cheap shit is what I want. My old ipod video had a great connector! It locked into the port and was reinforced at the connector. After 5 years, I've had no issues with it!
Lee Hughes
Lee Hughes - November 8, 2011 at 9:30pm
Yeah ive noticed that as well, thought it must have just been me
Me Too
Me Too - November 8, 2011 at 10:18pm
Same here! The plastic coating on my iPhone power cord is shot too!
Shameer - November 8, 2011 at 10:27pm
The one I got with my iPhone 4s is thicker than my 4
david - November 8, 2011 at 11:21pm
A friend of mine takes his iphone data cables to the apple store when they start to fray, separate, degrade, break, etc. They always just give him a new one. I have yet to have one go bad on me, tho. odd...
BTheG - November 8, 2011 at 11:47pm
Fuck that people allways say that shit everytime I try apple tells me to shove it in my ass. What did he suck the genius bar dudes dick or somethin cuz if thats what you gotta do for a replacement cord I'm strait I'll just pay real talk I try all the time my backlight on my ipad2 bleeds like crazy what does apple say shove it up your ass cords rip ect ect same shit . I enjoy apple products but fuck Apple real talk they play to fucking much - pissed off consumer
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