Apple Announces Power Adapter Replacement Program

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Posted November 8, 2011 at 9:01pm by Shalom Levytam

Apple has reached a settlement in class-action lawsuit over its MagSafe connectors and as a result will provide customers a replacement adapter if the power adapter shows signs of strain relief, according to a support document posted online.

Strain relief is defined as a condition where the DC cable (the thin cord that attaches the MagSafe connector to the power adapter) separates from the end of the MagSafe connector or from the other end of the thin cord, at the power adapter.

Products Affected
Portable Computers, MagSafe adapters

Resolution
Whether your product is in or out of warranty, you can take your adapter to an Apple Authorized Service Provider or Apple Retail Store for evaluation and replacement if necessary. Pending the results of evaluation, you may or may not be eligible for a replacement adapter free of charge. Signs of accidental damage would negate any coverage. Be sure to bring in the computer used with the adapter; it is required to process potential adapter replacements.

For information about the cash payment for replacement adapters referred to in the notice, go to www.AdapterSettlement.com or call 1-888-332-0277. You will be provided with a detailed notice and claim form package that contains everything you need.

Read More [via AppleInsider]

Apple Announces Power Adapter Replacement Program

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Joe - November 8, 2011 at 11:51pm

Omce i was putting my iphone adapter into a socket it blew up with a heavy blue light and severed loss of electricity, i was gonna die i had to go and turn on electricity again!

okook - November 8, 2011 at 11:21pm

i am sexy and you know it

rs6er - November 8, 2011 at 9:20pm

What if you already paid to replace it?

DacksMac - November 9, 2011 at 2:06am

Read again, it says you can get money instead to reimburse you.

b16crxt - November 8, 2011 at 9:07pm

This should apply to the shitty iPhone data cables as well! All 3 of my iphone data cables separated at the ends. "Relief" from cheap shit is what I want. My old ipod video had a great connector! It locked into the port and was reinforced at the connector. After 5 years, I've had no issues with it!

Lee Hughes - November 8, 2011 at 9:30pm

Yeah ive noticed that as well, thought it must have just been me

Me Too - November 8, 2011 at 10:18pm

Same here! The plastic coating on my iPhone power cord is shot too!

Shameer - November 8, 2011 at 10:27pm

The one I got with my iPhone 4s is thicker than my 4

david - November 8, 2011 at 11:21pm

A friend of mine takes his iphone data cables to the apple store when they start to fray, separate, degrade, break, etc. They always just give him a new one. I have yet to have one go bad on me, tho. odd...