April 1, 2026
Customer Claims Apple Store Employee Gave Him a Receipt With a Homophobic Slur

Customer Claims Apple Store Employee Gave Him a Receipt With a Homophobic Slur

Posted August 13, 2014 at 8:53pm by
A Portland Apple Store employee allegedly handed a customer, who self-identifies as queer, a receipt with a homophobic slur, reports The Oregonian. Adam Catanzarite says that he was handed a receipt on July 8th after purchasing EarPods with an email address of "f@g.com".

Catanzarite took to Facebook to spread the word about his situation, after not being satisfied with the store manager's response.


So here's a thing. I got called a f@g by an ‪#‎Apple‬ employee here in ‪#‎Portland‬. The store manager did not do what he said he would to rectify the situation, so now I feel it is important to share the story.
Being queer and having worked with queer youth, I know first-hand that this is an example of the type of ‪#‎homophobic‬ beliefs and actions that lead young people to harm themselves. This type of action is NOT OKAY, especially from a company that prides itself on being LGBTQ inclusive and welcoming.
My friends, I please ask that you like this status or share it with your networks to let them know that ‪#‎homophobia‬ does not have a place in PDX (or anywhere) and that you reconsider where you spend your money. Perhaps the ‪#‎Applestore‬ is not so deserving.


An Apple spokeswoman said the company is aware of the incident, but declined to say more. Apple just recently participated in the San Francisco Pride Parade where it highlighted its commitment to equality and diversity.

Read More via Huffington Post


Customer Claims Apple Store Employee Gave Him a Receipt With a Homophobic Slur
Add Comment
Would you like to be notified when someone replies or adds a new comment?
Yes (All Threads)
Yes (This Thread Only)
No
iClarified Icon
Notifications
Would you like to be notified when we post a new Apple news article or tutorial?
Yes
No
Comments (4)
Comments are closed for this article.
lemon4611
lemon4611 - August 14, 2014 at 1:18am
G.com is a legitimate domain. So an address at that domain doesn't imply anything except a valid email address format. I don't see a problem here.
1376ca1
1376ca1 - August 14, 2014 at 4:27am
have you ever try to create an email with only one letter word? if you can let me know where you can sign up at...
RandomNut
RandomNut - August 14, 2014 at 12:35am
So there is clearly a barcode in the image. Why hasn't someone run the code through the Apple system and verified the receipt?
Apple anonymous
Apple anonymous - August 13, 2014 at 9:01pm
I guarantee the employee did not intend anything negative. I can presume the employee wanted to quickly print the customer's receipt and send them off. When you are typing on a POS system it sometimes requires you to enter an email address. When you look at the keyboard on an iOS device, the letters f and g are in the center. The employee likely hit those keys by mistake so that the system would read it as an email address. Apple prides itself on diversity and has many different people from different backgrounds and cultures.
Recent. Read the latest Apple News.
RECENT
Tutorials. Help is here.
TUTORIALS
Where to Download macOS Sequoia
Where to Download macOS Sonoma
AppleTV Firmware Download Locations
Where To Download iPad Firmware Files From
Where To Download iPhone Firmware Files From
Deals. Save on Apple devices and accessories.
DEALS