Emergency SOS Via Satellite Now Available in Australia and New Zealand

Apple has announced that Emergency SOS via satellite is now available on the iPhone 14 lineup in Australia and New Zealand.

Available on all iPhone 14 models, the innovative technology enables users to message with emergency services while outside of cellular and Wi-Fi coverage. Additionally, if users want to reassure friends and family of their whereabouts while traveling in an area with no cellular or Wi-Fi coverage, they can now open the Find My app and share their location via satellite.




The service connects users to relay centres staffed with Apple-trained emergency specialists who are ready to contact Public Safety Answering Points (PSAPs) — or emergency services call centres — on the userʼs behalf to get them the help they need. Since launching last year, Emergency SOS via satellite has already helped save lives in the 12 countries where it has been available. The service is free for two years starting at the time of activation of a new iPhone 14 model.

"The Albanese government welcomes the launch of this innovative safety capability. Australians know full well the importance of remaining connected in regional, rural, and remote areas, particularly when they need emergency services. The ability to contact Triple Zero with Emergency SOS via satellite when there is no mobile coverage is a strong backup to keep Australians connected in an emergency," said the Hon Michelle Rowland MP, Minister for Communications. "This will go a long way in helping emergency services respond to, protect, and ultimately, keep individuals safe from harm. Australians are encouraged to familiarise themselves with this feature and whether their device supports it."

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