Apple has issued a recall for certain 64GB and 128GB flash storage drives used in MacBook Air notebooks sold between June 2012 and June 2013.
Apple or an Apple Authorized Service Provider (AASP) will replace affected flash storage drives, free of charge. To see if your drive may be affected, go to the Mac App Store, click on Updates and choose the MacBook Air Flash Storage Firmware Update 1.1. The firmware update will test your drive to see if it is affected. You will be directed back to this page for next steps if needed.
Replacement Process If your MacBook Air has an affected flash drive, please contact one of the Apple service providers below to schedule an appointment to get your drive replaced:
● Apple Retail Store - Set up an appointment with a Genius. ● Apple Authorized Service Provider - Find one here. ● Apple Technical Support - Contact Apple for local service options.
IMPORTANT: If your drive is affected, we strongly recommend that you do not install any operating system updates or new applications. We also recommend backing up your data on a regular basis until you receive a replacement drive.
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Comments (5)
Comments are closed for this article.
0
Martin Eastwood - October 21, 2013 at 5:33pm
I am more concerned about the air battery problems than the flash drive, the mid 2012 was a bad model!
0
Vivek - October 19, 2013 at 6:58am
When I try to install the update from the apply support site, it says ''this computer does not require the update''.
Does it mean my drive is safe ??
0
fleb - October 18, 2013 at 4:29pm
I just had mine replaced about a month ago, I wonder if the new drive they already put in is good or bad? Nothing happened after the update besides it stating that the firmware was updated on my drive.
0
Great - October 18, 2013 at 3:39pm
That's good service from a committed company! Or one that is afraid of class action lawsuits…
0
gamerscul9870 - October 18, 2013 at 3:52pm
You mean one that tries to bash iPhone by bigger screen and steals from them, they get lawsuits like before, soon they will go dead when apple sues them!
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