July 21, 2024
Apple Expands Self Service Repair to iPhone 15 and M2 Macs, Now Available in More Countries

Apple Expands Self Service Repair to iPhone 15 and M2 Macs, Now Available in More Countries

Posted December 13, 2023 at 3:47pm by iClarified
Apple has announced that it is expanding self service repair to iPhone 15 and M2 Macs, and is making the option available in 24 additional countries. The company is also making 'Apple Diagnostics' available to end users.

Self Service Repair is now available for the iPhone 15 lineup and Mac models powered by the M2 lineup, including the 14- and 16-inch MacBook Pro, the 15-inch MacBook Air, Mac mini, Mac Pro, and Mac Studio. Self Service Repair is also now available for Apple users in 24 additional European countries, including Croatia, Denmark, Greece, Netherlands, Portugal, and Switzerland. With this latest expansion, Self Service Repair now supports 35 Apple products in 33 countries and 24 languages.

Additionally, Apple Diagnostics for Self Service Repair is available today in the U.S., with availability in Europe to come next year. Intended for users with the knowledge and expertise to repair Apple devices, Apple Diagnostics troubleshooting sessions will give customers the same ability as Apple Authorized Service Providers and Independent Repair Providers to test devices for optimal part functionality and performance, as well as identify which parts may need repair.

Launched in April 2022, Self Service Repair gives users access to manuals, genuine Apple parts, and tools to complete their own repair. However, Apple still recommends that users visit an authorized service provider with certified technicians. The company says that over the past three years, it has nearly doubled the number of service locations with access to genuine Apple parts, tools, and training, including more than 4,500 Independent Repair Providers. A global network of more than 5,000 Apple Authorized Service Providers supports more than 100,000 active technicians.

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Apple Expands Self Service Repair to iPhone 15 and M2 Macs, Now Available in More Countries
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