July 15, 2024
Apple Issues Apology for FaceTime Bug, Says Fix Will Be Released Next Week

Apple Issues Apology for FaceTime Bug, Says Fix Will Be Released Next Week

Posted February 1, 2019 at 2:57pm by iClarified
Apple has issued an apology for a major FaceTime bug that let you eavesdrop on other users. The company credits the Thompson family for reporting the bug.

Despite being informed of the problem over a week before it became headline news, Apple failed to promptly address it. As a temporary fix, Group FaceTime has been disabled.

Here's the full statement as provided to 9to5Mac:


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We have fixed the Group FaceTime security bug on Apple’s servers and we will issue a software update to re-enable the feature for users next week. We thank the Thompson family for reporting the bug. We sincerely apologize to our customers who were affected and all who were concerned about this security issue. We appreciate everyone’s patience as we complete this process.

We want to assure our customers that as soon as our engineering team became aware of the details necessary to reproduce the bug, they quickly disabled Group FaceTime and began work on the fix. We are committed to improving the process by which we receive and escalate these reports, in order to get them to the right people as fast as possible. We take the security of our products extremely seriously and we are committed to continuing to earn the trust Apple customers place in us.
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We'll let you know as soon as the software update is available. Please follow iClarified on Twitter, Facebook, or RSS for updates.


Apple Issues Apology for FaceTime Bug, Says Fix Will Be Released Next Week


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Comments (3)
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Mang Domeng
Mang Domeng - February 1, 2019 at 8:19pm
Hope Android can be as quick as Apple on responding to this kind of issues in their OS. Hah! Glad I got an iPhone! I am not bothered.
1reader
1reader - February 2, 2019 at 8:44pm
Who said something about android. Nobody cares about android on this site.
1reader
1reader - February 1, 2019 at 7:32pm
“Someone probably could listen on you ... I’m sorry, but we carry much about privacy. We will never allow jb. “
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